Refund and Returns Policy

I want you to be 100% satisfied with your purchase and in the event that you are not, it is my sincere wish to make it right. There are, however, certain items which cannot be returned. I do not offer returns on any herbal remedies, consultation or coaching services or subscriptions, books or downloadables, unless otherwise specified.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at carmen@livewellwithcarmen.com and send your item to:

LIVE WELL WITH CARMEN, LLC

15325 N NEWPORT HWY

MEAD, WA 99021.

To return your product, you should mail your product to:

LIVE WELL WITH CARMEN, LLC

15325 N NEWPORT HWY

MEAD, WA 99021.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.